Experienced IT Support Services
Expert technical support, delivered with the responsiveness your business demands.
Effortless Operations
We make technology so seamless it fades into the background.
Your systems run smoothly, updates happen automatically, and issues are resolved long before they impact your business.
Peace of Mind
No more worrying about cyber threats or system failures.
Designed for small and medium-sized businesses in Ontario, as well as municipal governments, our IT support service provides comprehensive protection and continuous monitoring that lets you focus on growth.
Efficiency Unlocked
Watch your team’s productivity soar when you replace technical bottlenecks and manual workarounds with streamlined workflows and integrated systems.
A Clear Path Forward
Transform technology from a cost centre to a strategic asset.
We ensure every investment aligns with your goals, backed by detailed reporting that shows real ROI.
Regain your time with solutions
Stop IT Management from Dominating Your Workday
Maybe you can’t justify a full IT department – but you need more support than what you have right now.
Outdated or poorly integrated systems are slowing down your operations, your current technology setup is lacking proper documentation, and trying to stay on top of it all while satisfying insurers is a mammoth effort. That’s where we come in.
We’re ready to shoulder the complexities of modern business systems, so you don’t have to. Our team takes on your IT challenges, giving you the freedom to focus on what you love.
Fast, flexible, and built around your business goals
Get Expert Support When You Need It, Where You Need It
Custom Solutions
With decades of IT expertise, we tailor solutions that align with your business needs.
From industry-specific workflows to seamless integrations, our vCIOs provide strategic oversight while our Technology Alignment Managers (TAMs) ensure best-practice standards—creating an IT environment that enhances efficiency and growth.
15-Minute Responses
Technical issues should not disrupt your workday. Our team responds to most inquiries within 15 minutes, with most issues addressed within 1 hour. Fast, expert support keeps your business moving.
Dedicated Support
Real people, real solutions. Our responsive support team ensures you always have direct access to expert assistance, whether you need troubleshooting, system upgrades, or strategic IT guidance. With dedicated vCIO and TAM resources, we go beyond support to provide ongoing alignment and long-term IT planning.
Preventative Maintenance
Proactive monitoring and regular updates keep your IT infrastructure reliable and secure. By identifying and resolving potential issues before they escalate, we prevent costly downtime and maintain business continuity.
“Our frontline staff rely so much on technology but at the same not technically savvy so it is imperative that the switch must be smooth to avoid disrupting our services to our clients.
I was extremely happy that the transition to ATS has been seamless and was very organized; we were regularly informed of what to expect, where the process was at, and what were the remaining tasks”
Juan Arangote CPA CMA
Former Vice President, Finance and Corporate Services at CHATS
Go beyond the bounds of small business IT support
Your Always-On Guardians
Behind the scenes, our dedicated team works tirelessly to keep your systems running at peak performance.
Through advanced monitoring tools and proactive maintenance, we prevent potential issues from disrupting your operations.
24/7 System Surveillance
Continuous monitoring of your network, servers, and endpoints for potential issues.
Our automated systems alert our team the moment performance metrics deviate from optimal levels.
Preventative Updates
Regular patching and updates are scheduled during off-hours to minimize disruption.
Security patches, firmware updates, and system optimizations are systematically deployed to maintain peak performance.
Resource Optimization
Proactive management of storage, memory, and processing resources to prevent slowdowns.
We track usage patterns and scale resources before capacity becomes a constraint.
Health Reporting
Monthly system health reports highlight our preventative actions and demonstrate ROI.
Clear metrics show how our proactive approach protects your productivity and bottom line.
Ready for More Than
IT Support? Talk to Our Senior Team
Book a complimentary 20-minute consultation with our CEO Ian, who’ll help you understand how complete technology management can transform your organization.
Get direct answers about what working with ATS looks like, from our response guarantees to our strategic planning process. We’ll discuss your particular business challenges and goals, ensuring you get matched with the perfect support team.
Start the conversation today – just fill out the form to see how we can help.
